Terms and Conditions
Last Updated: June 05, 2026
This website is provided by WINCLIN TRANS OÜ, a company registered in the Republic of Estonia under registration number 14397805, with its registered office at Laeva tn 2, Tallinn, Estonia. These Terms of Service ("Terms") establish the legal framework governing your use of our AI image generation and editing services, creating a legally binding agreement between you ("user", "customer") and WINCLIN TRANS OÜ.
We strongly advise reviewing these Terms thoroughly before engaging with our AI technology. Should any part of these Terms be unacceptable to you, you must refrain from using our Service immediately.
Your access to or transactions through our Site indicate your acceptance of these Terms, along with our Privacy Policy and all supplementary documents (together referred to as the "Agreement"). We encourage you to examine our Privacy Policy to learn about our data handling procedures. Please note we assume no responsibility for external websites that may be linked from our platform.
For any questions regarding these Terms, please reach out to us at [email protected].
1. Changes to Terms
1.1 We reserve the right to modify any component of our Service without prior notification. It remains your obligation to periodically check these Terms for updates. Your continued use following any modifications signifies your acceptance of the revised Terms. The "Last Updated" date indicates when the most recent changes were implemented. Should you disagree with any modifications, you must immediately stop using our Service.
2. Description of Services
2.1. Platform provides users with the ability to generate visual content using artificial intelligence (AI) models and machine learning tools available on the platform. Through this service, users can create images, graphics, illustrations, and other forms of visual content based on text prompts or other user inputs, in accordance with the platform's features and tools.
3. User Qualifications
3.1 You are required to utilize our AI services in a lawful manner consistent with all applicable regulations. Users must be at least 18 years old or have reached the age of majority in their respective jurisdiction.
3.2 By accessing our Service, you affirm that you possess the legal authority to enter into binding agreements.
3.3 Our Service is expressly prohibited in the following territories: Afghanistan, Cuba, Iran, North Korea, Syria, Russia, Belarus, Crimea, Donetsk, Luhansk, Myanmar, Central African Republic, China, DR Congo, Lebanon, Libya, Mali, Nicaragua, Somalia, Sudan, Venezuela, Yemen, and Zimbabwe. This list of restricted regions is subject to change.
4. Account Management
4.1 This Agreement becomes effective when you complete the account registration process, which involves providing personal information that we will store in our databases.
4.2 We retain the right to deny account registration if we suspect policy violations, fraudulent activity, inability to verify identity, or attempts to create multiple accounts.
4.3 Each individual may maintain only one active account. Users with previously suspended accounts must resolve any outstanding issues before attempting to create new accounts.
4.4 You accept full accountability for all actions conducted through your account. Sharing login credentials is strictly forbidden. Any unauthorized access must be reported without delay.
4.5 We may temporarily disable accounts if we suspect inaccurate information or breaches of these Terms.
4.6 We cannot be held responsible for losses resulting from unauthorized utilization of your account.
4.7 We reserve the right to immediately suspend access if we perceive threats to our Service, infringement of rights, or violation of laws.
4.8 Accounts showing no activity for 30 consecutive days or more may be permanently closed with all associated data removed.
5. Acceptable Use
5.1 Your use of our Service must adhere to these Terms and all relevant legislation. Specifically prohibited actions include:
- Accessing our Service from banned geographical locations;
- Attempting to decompile or alter our AI systems;
- Redistributing or commercializing our Service without authorization;
- Using our Service for commercial or political purposes without express consent;
- Actions that disrupt or impair Service functionality;
- Employing automated tools to extract data;
- Misrepresenting your identity or affiliation;
- Submitting dangerous or unlawful materials;
- Engaging in harassing or prejudicial conduct;
- Actions that interfere with other users' experience.
5.2 We may eliminate content or restrict access in cases of policy violations, with or without prior notice.
6. Policy Enforcement
6.1 You commit to abiding by all Terms and associated policies. To report violations, contact [email protected] with:
- A comprehensive description of the alleged violation;
- Precise location of the content (including URLs if applicable);
- Your complete contact details;
- A declaration made in good faith.
6.2 Our response to violations may involve issuing warnings, deleting content, imposing restrictions, or implementing account suspensions.
7. Financial Transactions and Account Balance
7.1 The Platform operates using an internal account balance system (the "Account Balance"). The Account Balance is used exclusively on our Website for the purchase of products, services, and digital content. The value of 1 unit of Account Balance is fixed at 1 EUR.
7.2 Account Balance may be funded using various fiat currencies (EUR, USD, GBP, etc.) or other payment methods available on the Website. When you fund your Account Balance, the transaction amount will be converted based on the applicable exchange rate at the time of the transaction.
7.3 All displayed prices on the Website are shown in Account Balance units, with the equivalent value of 1 unit = 1 EUR.
7.4 When funding your Account Balance or purchasing Digital Items, you may be required to provide information such as your credit card details, billing and shipping addresses, and other payment-related data.
7.5 You must use one of the approved payment methods listed on the Website. By completing a transaction, you confirm that you are authorized to use the selected payment method and that the provided payment details are accurate and complete.
7.6 We reserve the right to reject or cancel any order for reasons including, but not limited to, product availability, pricing errors, or issues with your payment information.
7.7 Delivery instructions for purchased items will be sent to the email address associated with your account. Delivery may take up to 14 calendar days after payment confirmation. Orders that cannot be fulfilled may be canceled, and a full refund will be issued to your Account Balance.
8. Top-Up Service and Account Balance
8.1 You may top up your Account Balance through your account dashboard or any additional channels we may provide from time to time.
8.2 Top-up transactions are processed through third-party Payment Service Providers. By using the top-up feature, you agree to be bound by the terms and conditions of the respective Payment Service Provider handling your transaction.
8.3 IMPORTANT: Funds added to your Account Balance may be used exclusively for purchasing products, services, and digital content on the Website. The Account Balance is platform-specific and cannot be withdrawn, transferred, exchanged, or used outside the Platform. By topping up your Account Balance, you acknowledge and agree that it has no value outside our Platform and is not redeemable for fiat currency or any other form of payment.
8.4 Additional instructions on how to use the top-up service may be made available directly on the Website.
9. Refund Policy
9.1 You have the right to request a refund within fourteen (14) calendar days from the date of your payment. Refunds will be processed under the following circumstances:
- The customer has not used any portion of their topped-up balance (no funds from the Account Balance have been spent on purchases);
- Persistent technical problems with a purchased Digital Item that remain unresolved after 5 business days of contacting our support team;
- Unauthorized transactions confirmed after investigation by our support team;
- Verifiable billing errors (e.g., overcharge or duplicate transaction);
- Confirmed fraudulent transactions or other unusual activity that justifies a refund for security or legal reasons.
9.2 If you are a consumer residing in the EEA, UK, or Switzerland, you have the right to cancel your purchase of digital content within 14 days of delivery without providing a reason.
9.3 This right is forfeited if you give explicit consent to begin downloading or accessing the Digital Item during the cancellation period and acknowledge that doing so waives your cancellation rights. However, if you have only topped up your Account Balance without spending it, the refund remains available.
9.4 To exercise your cancellation or refund right, contact us at [email protected].
9.5 If your refund request is approved, we will issue a full refund within 14 days of being notified. This period may be extended to 30 days depending on your payment provider. Refunds will be issued using the original payment method unless otherwise agreed, with no additional fees charged to you. Refunds for unused balances will be processed in the original fiat currency used for the purchase, based on the exchange rate at the time of refund.
10. Ownership Rights
10.1 All content featured on our platform (including text, visual elements, photographs, software code, etc.) is the exclusive property of WINCLIN TRANS OÜ or our licensors, safeguarded by intellectual property laws.
10.2 Any unauthorized use of trademarks displayed on our platform is expressly forbidden.
11. Protection Clause
11.1 You agree to compensate and protect WINCLIN TRANS OÜ against all claims stemming from: (i) your use of our Service; (ii) breaches of these Terms; (iii) infringement of third-party rights.
12. Service Warranty
12.1 Our Service is offered in its current state without guarantees regarding precision, dependability, or continuous availability. We disclaim all implied warranties to the maximum extent allowed by applicable law.
13. Responsibility Limitations
13.1 We shall not be responsible for any secondary, incidental, exceptional, or consequential damages resulting from Service usage.
13.2 You assume all risks associated with platform usage, including interaction with third-party content.
13.3 Our total liability is capped at the amount you have paid us during the 6-month period preceding any claim.
14. Legal Framework
14.1 These Terms are interpreted according to the laws of the Republic of Estonia, with any disputes settled exclusively in the courts of Harju County, Tallinn, Estonia. This does not limit your statutory consumer rights under mandatory local legislation.
14.2 Users from the EEA or Switzerland may access the EU ODR platform (http://ec.europa.eu/consumers/odr).
15. General Provisions
15.1 Our failure to enforce any provision of these Terms does not constitute a waiver of rights. Any waiver must be documented in writing.
15.2 These Terms do not establish an employment or partnership relationship between parties.
15.3 This document represents the entire understanding between parties, replacing all previous agreements.
15.4 This Agreement remains effective until terminated by either party. Termination does not nullify previously established rights. Provisions intended to survive termination will remain in force.